MSI Katana Laptop Keyboard Not Working? Try This

If your MSI Katana laptop keyboard is not working, it can be frustrating, especially if you rely on your laptop for gaming or work. Fortunately, there are several troubleshooting steps you can take to resolve the problem quickly. Since keyboard issues can be caused by software glitches, driver conflicts, or hardware malfunctions, identifying the root cause is essential before attempting a fix.

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Common Reasons Why Your MSI Katana Keyboard Isn’t Working

1. Software glitches – Temporary system errors may cause unresponsiveness.
2. Outdated or corrupted drivers – Your keyboard drivers may need an update.
3. Keyboard settings issue – Some accessibility settings, such as Filter Keys, may disable keystrokes.
4. Hardware connection problems – Loose internal connections can prevent the keyboard from working.
5. Physical damage – Spills or drops may affect the keyboard’s functionality.

Since these issues vary, trying different troubleshooting methods is necessary.

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How to Fix MSI Katana Laptop Keyboard Issues

1. Restart Your Laptop

Before attempting more advanced fixes, restarting your laptop is a simple yet effective way to resolve minor software glitches.

2. Check for Stuck or Locked Keys

At times, pressing Caps Lock, Num Lock, or Fn keys can reveal if any of them are stuck or locked, preventing normal keyboard function.

3. Update or Reinstall Keyboard Drivers

If your keyboard isn’t working due to outdated or corrupted drivers, you should update or reinstall them. To do this:

1. Open Device Manager (Press Win + X > Select Device Manager)
2. Expand Keyboards > Right-click your keyboard driver
3. Select Update driver or Uninstall driver, then restart your laptop

After restarting, Windows will attempt to reinstall the necessary drivers automatically.

4. Disable Filter Keys

Another possible reason for an unresponsive keyboard is Filter Keys, a Windows setting that can cause delays. To disable it:

1. Go to Settings > Ease of Access > Keyboard
2. Turn off Filter Keys, then test your keyboard again

5. Perform a Hard Reset

If the problem persists, a hard reset can help by clearing any temporary system issues. Follow these steps:

1. Shut down your MSI Katana laptop
2. Disconnect the charger and remove the battery (if possible)
3. Press and hold the Power button for 30 seconds
4. Reconnect the power and restart your laptop

This method often helps when your laptop has unresponsive hardware components.

6. Check for Windows Updates

Since outdated software can lead to keyboard issues, updating Windows is always a good idea. Go to:

1. Settings > Update & Security > Windows Update
2. Click Check for updates, then install any available updates

Once the update is complete, restart your laptop and check if the keyboard is working again.

7. Try an External Keyboard

If your built-in keyboard is still unresponsive, connecting an external USB keyboard can help determine whether the issue is hardware or software-related.

8. Contact MSI Support or a Repair Service

If none of the above solutions work, your keyboard may have a hardware defect that requires professional repair.

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Need Professional Keyboard Repair? Contact Milaaj Repairs!

If your MSI Katana keyboard still isn’t working, Milaaj Repairs can help. We offer expert laptop repairs in Dubai, including keyboard replacement and software fixes.

Location: Shop-2, Suq-Al-Kabeer Building, Bur Dubai, 37 D Street, Al Fahidi, Dubai, UAE.
Email: support@milaaj.com
Phone: +971 52 524 4884
Operating Hours: Monday – Sunday
Find us on Google Maps