HP Pavilion x360 Keyboard or Trackpad Not Working? Fix It Now!

Few things are more frustrating than a malfunctioning keyboard or trackpad on your HP Pavilion x360, especially when you’re navigating a busy workday in Dubai. Whether the keys refuse to respond or the trackpad is erratic, these issues can disrupt your productivity. The good news? Many causes of HP Pavilion x360 keyboard or trackpad not working can be resolved without a costly replacement. In this guide, we’ll share eight expert solutions to get your convertible laptop back in action, tailored to common issues faced in Dubai’s unique environment. As your trusted Dubai-based repair experts, Milaaj is here to help if you need professional support. Let’s dive into the fixes!

In Dubai’s dusty climate, debris, software glitches, or hardware issues can cause your HP Pavilion x360’s keyboard or trackpad to malfunction. From Al Barsha to Deira, our team at Milaaj Mobiles and Laptop Repair Al Barsha has seen it all and knows how to fix it. Before heading to a repair shop, try these steps to resolve HP Pavilion x360 keyboard or trackpad not working and save time.

Why Is My HP Pavilion x360 Keyboard or Trackpad Not Working?

Understanding the root cause is the first step to fixing HP Pavilion x360 keyboard or trackpad not working. Here are the most common reasons:

• Dust and Debris: Dubai’s sandy environment can cause particles to accumulate under keys or on the trackpad, especially in areas like Bur Dubai or near Reef Mall.
• Driver Issues: Outdated or corrupted keyboard and trackpad drivers can cause unresponsiveness, often after Windows updates.
• Tablet Mode Glitch: The x360’s convertible design may mistakenly activate tablet mode, disabling the keyboard and trackpad.
• Hardware Problems: A swollen battery, loose connections, or damaged components can affect functionality.
• Software Conflicts: Recent updates or third-party apps may interfere with input devices.
• BIOS or Settings Errors: Incorrect settings or an outdated BIOS can cause issues.

Let’s explore eight practical solutions to fix HP Pavilion x360 keyboard or trackpad not working.

1. Check If Tablet Mode Is Enabled

The HP Pavilion x360’s convertible design can sometimes activate tablet mode, disabling the keyboard and trackpad. This is a common issue, especially after flipping the screen or a Windows update. Here’s how to check:

• Press Windows key + I to open Settings.
• Navigate to System > Tablet (or Tablet Mode in older Windows versions).
• Ensure Tablet Mode is set to Off or Use desktop mode.
• Alternatively, check the Registry Editor:
• Press Windows + R, type regedit, and hit Enter.
• Navigate to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\ImmersiveShell.
• Set TabletMode to 0 and SignInMode to 1.

Restart your laptop and test the keyboard and trackpad. If the issue persists, Milaaj’s expert laptop repair in Dubai can help diagnose tablet mode glitches.

2. Clean the Keyboard and Trackpad

Dust and debris buildup is a frequent cause of HP Pavilion x360 keyboard or trackpad not working, especially in Dubai’s sandy climate. Here’s how to clean safely:

• Power off your laptop: Ensure it’s completely shut down.
• Tilt and shake gently: Hold the laptop at a 45-degree angle to dislodge loose particles.
• Use compressed air: Spray in short bursts across the keyboard and trackpad to remove debris.
• Wipe with a microfiber cloth: Use a slightly damp (not wet) cloth with isopropyl alcohol to clean the surfaces.
• Avoid excessive force: Don’t pry keys or scrub the trackpad harshly to prevent damage.

Test the keyboard and trackpad after cleaning. For a professional clean, visit Milaaj’s laptop repair center in Dubai.

3. Update or Reinstall Drivers

Outdated or corrupted drivers often cause HP Pavilion x360 keyboard or trackpad not working, especially after Windows updates. Here’s how to fix it:

• Open Device Manager:
• Press Windows + X and select Device Manager.
• Expand Keyboards and Mice and other pointing devices.
• Update drivers:
• Right-click the keyboard (e.g., “HID Keyboard Device”) or trackpad (e.g., “Synaptics Touchpad”).
• Select Update driver > Search automatically for drivers.
• Reinstall drivers if needed:
• Right-click and select Uninstall device.
• Restart your laptop; Windows will reinstall the drivers automatically.
• Download from HP’s website:
• Visit support.hp.com, enter your laptop’s model number (e.g., HP Pavilion x360 14-dh1006nf), and download the latest keyboard and trackpad drivers.

If drivers aren’t available for Windows 11, try installing Windows 10 drivers in compatibility mode. For help, contact Milaaj.

4. Check for Windows Updates

An outdated Windows operating system can cause compatibility issues, leading to HP Pavilion x360 keyboard or trackpad not working. Here’s how to update:

• Press Windows + I to open Settings.
• Go to Windows Update > Check for updates.
• Install any available updates and restart your laptop.

If the issue started after a Windows update, try rolling back:

• Go to Settings > Windows Update > Update history > Uninstall updates.
• Select the most recent update and uninstall it.

Test the keyboard and trackpad. If you’re in Dubai and need assistance, Milaaj offers fast laptop repair services.

5. Test in Safe Mode or BIOS

Testing in Safe Mode or BIOS helps determine if the issue is hardware or software-related:

• Boot into Safe Mode:
• Press Windows + R, type msconfig, and hit Enter.
• Under the Boot tab, check Safe boot (Minimal) and click OK.
• Restart and test the keyboard and trackpad.
• Access BIOS:
• Restart your laptop and press F10 repeatedly to enter BIOS.
• Check if the keyboard works (e.g., use arrow keys to navigate).

If the keyboard and trackpad work in BIOS or Safe Mode, the issue is likely software-related. Reinstall drivers or perform a system restore. If they don’t work, visit Milaaj’s laptop repair center in Dubai for hardware diagnostics.

6. Disable Intel Integrated Sensor Solution

The Intel Integrated Sensor Solution driver, which controls the x360’s rotation sensors, can mistakenly disable the keyboard and trackpad in tablet mode. Here’s how to fix it:

• Open Device Manager (Windows + X > Device Manager).
• Expand System devices and locate Intel Integrated Sensor Solution.
• Right-click and select Disable device.
• Restart your laptop and test the keyboard and trackpad.

If disabling the sensor fixes the issue, keep it disabled or check for updated drivers on HP’s support website. Milaaj’s technicians can assist with this in Dubai.

7. Test with an External Keyboard and Mouse

Connecting an external keyboard and mouse helps diagnose whether the issue is hardware or software:

• USB Keyboard/Mouse: Plug into a USB port and test functionality.
• Bluetooth Keyboard/Mouse: Pair via Settings > Bluetooth & devices > Add device.

If the external devices work, the internal keyboard or trackpad may have a hardware issue, such as a loose connection or swollen battery. If they don’t work, reset the Bluetooth module:

• Hold Shift + Option, click the Bluetooth menu bar icon, and select Reset the Bluetooth module.

For hardware repairs in Dubai, Milaaj offers expert laptop diagnostics.

8. Check for Hardware Issues

If the above steps don’t resolve HP Pavilion x360 keyboard or trackpad not working, hardware issues like a swollen battery or loose connections may be the cause. Common hardware problems include:

• Swollen Battery: Can press against the trackpad or keyboard, causing unresponsiveness.
• Loose Ribbon Cables: Often dislodged after screen or hinge repairs.
• Damaged Components: Wear and tear or physical damage may require replacement.

Steps to take:

• Power cycle: Disconnect all peripherals, hold the power button for 15 seconds, reconnect the AC adapter, and test.
• Check connections: If comfortable, open the back panel to ensure ribbon cables are secure (consult the HP Pavilion x360 manual).
• Professional repair: Avoid DIY fixes if unsure, as mishandling can worsen the issue.

Milaaj’s laptop repair experts in Dubai use genuine HP parts for reliable fixes, especially in areas like Al Barsha or Bur Dubai.

When to Seek Professional HP Help

If these fixes don’t resolve HP Pavilion x360 keyboard or trackpad not working, professional diagnostics are needed. Before visiting a repair shop:

• Back up your data: Use an external drive or cloud storage to avoid data loss.
• Check warranty: If your laptop is under warranty, contact HP support to avoid voiding it.
• Avoid unauthorized repairs: Non-HP parts can cause further issues.

At Milaaj, our Dubai-based technicians offer:

• Fast Repairs: Same-day service for most issues.
• Genuine Parts: Ensuring compatibility and performance.
• Free Diagnostics: Transparent cost estimates.
• Convenient Locations: Serving Al Barsha, Bur Dubai, Deira, and more.

Don’t let HP Pavilion x360 keyboard or trackpad not working slow you down. Contact Milaaj Mobiles and Laptop Repair Al Barsha for reliable laptop repair in Dubai.

Preventing Future HP Pavilion x360 Keyboard and Trackpad Issues

To keep your HP Pavilion x360 in top shape in Dubai’s environment, follow these tips:

• Regular Cleaning: Clean the keyboard and trackpad monthly to prevent dust buildup.
• Update Drivers and Windows: Stay current to avoid compatibility issues.
• Use a Laptop Cover: Protects against debris in busy spots like Dubai’s malls.
• Avoid Overheating: Use on a hard surface to prevent battery swelling.
• Schedule Maintenance: Visit Milaaj for periodic checkups to extend device life.

Preventing HP Pavilion x360 keyboard or trackpad not working saves time and money.

Why Choose Milaaj for HP Pavilion x360 Repairs in Dubai?

At Milaaj Mobiles and Laptop Repair Al Barsha, we know how essential your HP Pavilion x360 is for work, study, or entertainment in Dubai. Our services include:

• Expert Technicians: Trained to handle HP-specific issues.
• Same-Day Repairs: Minimizing downtime.
• Genuine Parts: Ensuring long-lasting performance.
• Local Expertise: Familiar with Dubai’s climate-related tech challenges.

Whether you’re near Reef Mall or in Deira, Milaaj’s laptop repair services are designed to get you back on track.

Frequently Asked Questions

Q: Why does my HP Pavilion x360 think it’s in tablet mode?
A: A glitch in the Intel Integrated Sensor Solution or Windows settings can cause this. Disable tablet mode or the sensor in Device Manager.

Q: Can Dubai’s climate affect my keyboard or trackpad?
A: Yes, dust and sand can accumulate, causing unresponsiveness. Regular cleaning helps.

Q: Why does my keyboard work in BIOS but not in Windows?
A: This indicates a software or driver issue. Reinstall drivers or check tablet mode settings.

Q: How do I know if my trackpad needs replacement?
A: If cleaning, driver updates, and resets don’t work, a hardware issue may require professional diagnostics. Visit Milaaj for a free check.

📍 Visit Any Milaaj Branch in Dubai

Shop Location: Al Barsha | Bur Dubai | Reef Mall, Salah Al Din
Email: support@milaaj.com
Operating Hours: Monday – Sunday

Don’t let HP Pavilion x360 keyboard or trackpad not working disrupt your day. Contact Milaaj Mobiles and Laptop Repair Al Barsha for fast laptop repair in Dubai and get back to seamless productivity!